GoToWebinar Integration

This integration allows administrators access to create, manage and process CPE for GoToWebinar sessions in LCvista.

Integrations
Gathering API Information
Entering Provider Credentials
Creating a Session
Launching a Session
Best Practices
Processing CPE

 

Integrations

For more information on the Integrations feature, and best practices for using this workflow, please refer to our article on Integrations.

Continue reading this article to learn more about creating, managing and processing CPE for GoToWebinar events in LCvista.

Gathering API Information

Before entering your Provider Credentials into LCvista, take note of the items which will be requested by GoToWebinar:

• Client ID: This value is supplied after creating a new client through GoToWebinar’s OAuth client. See How to Generate API Information for more information.
• Client Secret: This value is generated upon successful completion of creating a new Client ID through GoToWebinar’s OAuth client. See How to Generate API Information for more information.

To get both the Client ID and Client Secret, you will need to enable a new client via the GoToWebinar Developer site.

The steps to generate this information are as follows:

• Visit the GoToWebinar Developer site to create a new client (hyperlink: https://developer.logmeininc.com/clients)
• Follow the steps to first enter the details of the GoToWebinar client: Client Name and Redirect URIs
  • Client Name can be any title you wish to give this account.
  • When entering a value for the Redirect URIs, clients must append their LCvista URL with the following:/webcast_credential_proxy_in/GoToWebinarUtility/ and enter this complete value into this field. Example: lcvista.com/webcast_credential_proxy_in/GoToWebinarUtility/

                      

• Next, enter the GoToWebinar functionality within the Scope portion of this request, specifically the selection highlighted to the right.

• Upon submission, GoToWebinar will issue both a Client ID and Client Secret value which will be required to enter the Provider credentials within LCvista.

 

• Important Note! GoToWebinar will only display your Client Secret once. Please store safely in the event you need to reference again in the future.

      

Entering Provider Credentials

From the Provider menu within LCvista, click on the Add Provider button and enter the credentials requested below. 

• Name: this is the title you can give to your GoToWebinar account within LCvista
• Client ID: This value is supplied after creating a new client through GoToWebinar’s OAuth client. See How to Generate API Information for more information.
• Client Secret: This value is generated upon successful completion of creating a new Client ID through GoToWebinar’s OAuth client. See How to Generate API Information for more information.

Select Validate to confirm credentials. Once they are approved, you can save. You will only need to do this once per provider.

 

Creating a Session

Once set up of Provider and Rulesets are complete, you can begin to create sessions within LCvista. For more information on creating Integrated Provider sessions, see article Integrations and the section on Creating Your Session.

In addition to the standard fields Webcast Credentials and Integration Provider Ruleset, you will be asked to provide the following additional data when creating a GoToWebinar session within LCvista:

• Webinar Key. This is where you will input the webcast information that is given to you from your webcast tool provider.

Please find a helpful screenshot here on where you can retrieve this Webinar Key from GoToWebinar:

Launching a Session

Once this webcast session has been created and released to end users for enrollment on LCvista, enrolled professionals will have access to a Launch button which will appear on the day of the event, an hour ahead of the event's start time. Professionals will be navigated to GoToWebinar's interface upon launch.

Best Practices

There are a few items to be aware of when working with GoToWebinar sessions. 

• Registration Type. When choosing to schedule multiple instances of your GoToWebinar session, it is highly recommended that you select the Register for Individual sessions selection. This will ensure that each webinar is allocated a unique webinar key which we can then use to make an accurate connection to your session within LCvista and correctly correlate the data from GoToWebinar with our Raw and Completion reports.
  • If the registration type selected is Register once for all sessions LCvista will do our best to match your LCvista session to the GoToWebinar session based on the closest time. However, this will not be 100% accurate as GoToWebinar does not provide a unique webinar ID for sessions created in this way.
• Create Unique Polling Questions. Due to limitations with GoToWebinar, please make sure your polling questions are unique. This will ensure that the responses are captured and associated properly in the Raw Data Report. Should you choose to repeat a polling question we suggest adding a number (1, 2, 3, etc.) to the beginning of your polling question.
• Panelist Data. Please note that only participant data will flow into the Raw Data or Completion Data Reports. Users that access the session as a panelist will not appear on the Raw Data or Completion Data Reports.

 

Processing CPE

What happens after the event concludes? Once your event is over, you will have access to both the Raw Data report as well as the Completion report. Both will assist in processing CPE for your participants.

To learn more about reviewing the Raw Data and Completion reports and processing CPE please review article on Integrations, specifically the section on Reports: Completion Data Report.