Adobe Connect Integration

This integration allows administrators access to create, manage and process CPE for Adobe Connect sessions in LCvista.

Integrations
Gathering Credential Information
Entering Provider Credentials
Creating a Session
Launching a Session
Best Practices
Processing CPE

Integrations

For more information on the Integrations feature, and best practices for using this workflow, please refer to our article on Integrations.

Continue reading this article to learn more about creating, managing and processing CPE for Adobe Connect events in LCvista.

Gathering Credential Information

Before entering your Provider Credentials into LCvista, take note of the items which will be requested by Adobe Connect:

• Adobe Domain: the domain name of your account on Adobe
• Username: the username used to access your Adobe Connect account
• Password: the password used to access your Adobe Connect account

Entering Provider Credentials

From the Provider menu within LCvista, click on the Add Provider button and enter the credentials requested below. 

• Adobe Domain: the domain name of your account on Adobe
• Username: the username used to access your Adobe Connect account
• Password: the password used to access your Adobe Connect account

Select Validate to confirm credentials. Once they are approved, you can save. You will only need to do this once per provider.

Creating a Session

Once set up of Provider and Rulesets are complete, you can begin to create sessions within LCvista. For more information on creating Integrated Provider sessions, see article Integrations and the section on Creating Your Session.

In addition to the standard fields Webcast Credentials and Integration Provider Ruleset, you will be asked to provide the following additional data when creating an Adobe Connect session within LCvista:

• Meeting URL: this is the URL for the webcast event in Adobe Connect

Launching a Session

Once this webcast session has been created and released to end users for enrollment on LCvista, enrolled professionals will have access to a Launch button which will appear on the day of the event, an hour ahead of the event's start time. Professionals will be navigated to Adobe Connect's interface upon launch.

Best Practices

There are a few items to be aware of when working with Adobe Connect events.

• Create Unique Polling Questions. Due to limitations with Adobe Connect, please make sure your polling questions are unique. This will ensure that the responses are captured and associated properly in the Raw Data Report. Should you choose to repeat a polling question we suggest adding a number (1, 2, 3, etc.) to the beginning of your polling question.

Processing CPE

What happens after the event concludes? Once your event is over, you will have access to both the Raw Data report as well as the Completion report. Both will assist in processing CPE for your participants.

To learn more about reviewing the Raw Data and Completion reports and processing CPE please review article on Integrations, specifically the section on Reports: Completion Data Report.